Digital Services to a leading bank with Open Text Exstream platform

Digital Services to a leading bank with OpenText Exstream platform

A fastest growing bank has chosen Eurus Solutions as their partner to implement bank statement generation through OpenText Exstream CCM .

 

Business Challenge

The customer wanted to address production challenges which are impacts the production.

  •  Application Design & Development.
  •  Containers for Email HTMLs.
  •  Promotional and Transactional Emails through SMTP gateway.
  •  Testing and Maintenance Support.
  •  Track the communication through External Database.
  •  Consolidated multiple statements into single PDF.

Eurus Solution

Eurus package including creating suite of applications that can address customer challenges.

  •  Application Design and Development.
  •  Statements were designed to create single as well as consolidated for Banking customers.
  •  Placeholders were used for external images.
  •  Send Email communications through SMTP gateway and capture the responses.
  •  Container based design for Promotional and Transactional Emails.
  •  Barcodes, Components and Campaigns were used
  •  Design Layers were used to control the contents for various outputs
  •  Batch setup in Command Center
  •  Solutions were built to trigger the communication through SOAP WS, ACTION and REST APIs
  •  Notifications were built to generate batch status.
  •  Custom built tools were developed and integrated with Command Center to rotate the pdfs and insert the communication data into external database (to track the communication).
  •  Resending Email Features were configured in Command Center

Client Benefits

  •  Improved performance of batches, were able to generate 200,000 communications in one hour.
  •  Seamless integration with Archival system.
  •  Emails can be retriggered.
  •  External Database where communications will be logged and tracked for business users.
  •  Access to trigger batches through SOAP, ACTION and REST API calls.